Who should I talk to if I develop a betting addiction?

First, contact us in Bangla via 10bed's 24/7 live chat — we can help with self-exclusion or setting limits. You can also email us at support@10bed.cam. For professional mental health support, please reach out to a counsellor or mental health service near you.

🛡️ Safe and Responsible

Responsible Gaming at 10bed — Fun Within Limits

To make sure entertainment never becomes a problem, 10bed gives you deposit limits, time limits, and self-exclusion options.

Our Commitment

10bed believes that online betting and casino games should be an enjoyable form of entertainment — not a source of financial stress or mental hardship. That is why we place responsible gaming at the top of our priorities on this platform. We are committed to ensuring a safe, fair, and transparent experience for every player.

Our platform is only for people aged 21 and above. If you see yourself or someone you know facing difficulties because of betting, please contact our 24/7 live chat support in Bangla. We are always here for you.

For Players 21+ Only SSL Encryption Protected • Fair Play Guaranteed

Responsible Gaming Features

We offer these features to keep your gaming experience at 10bed safe and in control.

Deposit Limits

Set a daily, weekly, or monthly deposit limit. Once a limit is set, you will not be able to deposit more than the specified amount. This is the simplest way to keep your budget in check.

Time Limits

Decide in advance how long you will play each day. When the time limit is reached, the system will automatically alert you and help you end the session.

Self-Exclusion

If you feel you need a break, you can temporarily suspend your account for a set period — from 30 days up to permanently. This option can be activated through live chat.

Betting History Review

View your complete betting history at any time. When you bet, how much you bet, and which games you played — all information is available transparently, helping you make informed decisions.

24/7 Bangla Support

For any questions or concerns about responsible gaming, our live chat team is available around the clock to help you in Bangla. Do not hesitate to reach out for support.

Reality-Check Alerts

Regular pop-up alerts will remind you how long you have been playing and how much you have spent. This is an effective way to stay aware while playing.

Recognise the Signs of Gambling Addiction

Warning: Betting is for entertainment, not a way to earn income. If betting is having a negative impact on your daily life, please seek professional support.

Repeatedly trying to play to recover lost money
Borrowing money or spending savings to bet
Hiding your betting activity from family and friends
Skipping work or studies to play
Feeling restless or anxious when not betting
Repeatedly trying but failing to stop betting

Do you recognise yourself in this list?
If any of the signs above apply to you, please take action right now. Use 10bed's self-exclusion tool or speak to us in Bangla on our 24/7 live chat.

Set your budget before you play
Play for entertainment, not for income
If you lose, take a break instead of feeling discouraged
Spend time with family and friends
Do not bet while drinking or under stress
If in doubt, seek help right away

How to Activate Protection Tools

Activate responsible gaming features on your account in just a few steps.

Go to the 10bed Login page

Open the "Responsible Gaming" tab

Inside Settings, look for the "Responsible Gaming" or "Responsible Gaming" section.

Choose the limits you prefer

Deposit limit, time limit, or reality-check interval — set whichever you need.

Confirm the changes

Limits take effect immediately. A specific cooling-off period applies when reducing a limit.

Live chat for self-exclusion

For a full break or permanent self-exclusion, contact our 24/7 live chat — support is available in Bangla.

Please note: Once self-exclusion is active, it cannot be reversed before the set period ends. This is a serious step and we respect this decision.

Age Verification — 21+

10bed always ensures that only people of legal age can use the platform.

Verification at Registration

Every user's age is verified when creating an account. Those under 21 will not be able to open an account.

Minor Protection

If there are children or teenagers in your home, use parental control software and keep your account password secure.

Identity Verification (KYC)

Identity verification must be completed before withdrawals or large transactions, which keeps your account more secure.

Suspicious Accounts

If there is any doubt about the age or identity linked to an account, we temporarily suspend it and complete verification.

Responsible Gaming FAQ

Log in to your account and go to "Account Settings" → "Responsible Gaming" to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately. Increasing a limit is subject to a cooling-off period, giving you time to reconsider your decision.

No, self-exclusion is not always permanent. You can take a temporary break for 30 days, 60 days, 90 days, or longer. You can also permanently close your account if you wish. Do not try to open a new account while self-exclusion is active — this goes against our responsible gaming policy.

First, contact us in Bangla via 10bed's 24/7 live chat — we can help with self-exclusion or setting limits. You can also email us at [email protected]. For professional mental health support, please reach out to a counsellor or mental health service near you.

No. 10bed is only for people aged 21 and above. Age is verified at the time of registration. If you know that a minor is using this platform, please contact us.

A reality check is an automated alert system that reminds you at set intervals — such as every 30 minutes or 1 hour — how long you have been playing and how much money you have spent. It helps you stay aware of your current situation.

No, this is one of the main signs of problematic betting, known as "chasing losses." Trying to recover lost money often leads to losing even more. In such a situation, take a break, breathe, and reach out to us for support if needed.

Enjoy Responsibly

Enjoy the best games at 10bed while staying within safe limits. If you have any questions, our team is always ready.

Contact Us for Support

For any support related to responsible gaming, our team is ready to respond in Bangla 24 hours a day, 7 days a week.

Live Chat

Instant 24/7 support, in Bangla. Use live chat for the fastest resolution.

Email Support

Send any responsible gaming requests to:
[email protected]

Find answers to more questions on the FAQ page